Terms of Service

Guidelines for using our website and services

In case of non-conformity, you are entitled to:

  • Repair
  • Replacement
  • Or (if applicable) a refund

Lifetime Color Guarantee

Our Lifetime Color Guarantee covers abnormal discoloration during normal use.

Not covered:

  • Loss or theft
  • Intentional damage
  • Improper use or maintenance

We reserve the right to determine whether a product qualifies for replacement.

10. Liability

Our liability is limited to the purchase amount of the relevant product, unless otherwise required by mandatory law.

We are not liable for indirect damages, unless there is intent or gross negligence.

11. Intellectual Property

All content on this website (logos, images, texts, designs, and branding) is the property of Mireva Jewelry and may not be used, copied, or distributed without written permission.

12. Privacy & Data Protection

We process personal data in accordance with the General Data Protection Regulation (GDPR).

Please refer to our Privacy Policy for more information.

13. Force Majeure

We are not liable for delays or failure to perform due to force majeure, including but not limited to:

  • Natural disasters
  • Strikes
  • Government measures
  • Failures by transportation providers

14. Disputes & Applicable Law

These Terms are governed by the laws of the country where Mireva Jewelry is established (preferably: the Netherlands or Belgium).

Disputes may be submitted to the competent court in the country of establishment.

Consumers within the European Union may also use the European Commission's Online Dispute Resolution (ODR) platform:

https://ec.europa.eu/consumers/odr/

15. Changes to the Terms

We reserve the right to modify these Terms. The most recent version will always be available on this page.