Frequently Asked Questions

Find quick answers to your common questions.
1. Is your jewelry real gold?

Our gold and rose gold pieces are crafted with a thick layer of 18K PVD gold plating over premium 316L stainless steel.

This gives you the look and feel of fine jewelry — without the luxury price tag.

Our pieces are:

  • Waterproof
  • Tarnish resistant
  • Hypoallergenic
  • Safe for sensitive skin
2. Will the jewelry tarnish or fade?

No, Our jewelry is designed for everyday wear. Thanks to advanced PVD plating technology, our pieces resist tarnishing, fading, and discoloration.

You can wear them:

  • In the shower
  • At the gym
  • At the beach
  • In the pool

Made to live in. Not sit in a box.
3. Can I shower or swim with my jewelry?

Yes. All Mireva Jewelry pieces are waterproof and sweatproof. For maximum longevity, we recommend avoiding harsh chemicals like bleach or strong cleaning agents.
4. Is your jewelry hypoallergenic?

Yes, our pieces are:

  • Nickel-free
  • Lead-free
  • Safe for sensitive skin

If you have extremely sensitive skin, we recommend testing on a small area first.
5. How long does shipping take?

Shipping Times:

  • Processing time: 1–3 business days
  • Delivery time: 5–8 business days

You’ll receive a tracking number as soon as your order ships.
6. Do you offer free shipping?

Yes, We offer free standard shipping on orders over $75.
7. Can I return or exchange my order?

Yes, We offer a 30-Day Easy Returns Policy on unworn items in original condition. Simply contact our support team and we’ll guide you through the process.
8. What if my jewelry arrives damaged?

We stand behind our quality. If your piece arrives damaged or defective, contact us within 7 days of delivery with a photo and we’ll replace it at no cost.
9. Do you offer a warranty?

Yes, All Mireva Jewelry pieces come with a Lifetime Color Guarantee against tarnishing or fading. If your jewelry loses its color under normal wear, we’ll replace it.
10. Can I send Mireva Jewelry as a gift?

Absolutely. All orders come in our signature minimal packaging, perfect for gifting. (You can later upgrade this once brand grows.)
11. Can I change or cancel my order?

We begin processing orders quickly, so we may not be able to cancel once placed. If you notice an issue, contact us immediately and we’ll do our best to help.